1.3. It is possible to read the present general terms of ordering and the price list of the Products of the eStore at the Webpage.
2. Conclusion of the Agreement
2.1. The contract between the Client and Crabit is considered to be made after the Client has confirmed the Order and Crabit has sent the Client the confirmation of the Order. The order becomes effective upon dispatch of the Product by Rahva Raamat to the Client.
3. Procedure for ordering Products
3.1. To order a Product, the Client shall fill in the ordering form. The Client does not have to sign up as a user of Crabit Webpage.
3.2. If the data submitted by the Client is faulty and/or incomplete and does not conform to the provisions of these terms and conditions, Crabit does not guarantee the proper execution of the order. If possible, Crabit will contact the Client to specify the faulty or incomplete data.
3.3. The Client chooses the desired Product(s), determines the quantity of each Product, proceeds to the checkout, submits all details necessary for the execution of the order, determines preferred date and time for delivery and selects the method of payment for Products.
3.4. After reviewing the order and agreeing to the Terms and Conditions, the Client confirms the order by selecting the method of payment and proceeding to complete the payment.
4. Prices and Delivery Cost
4.1. All the prices of the Products shown in the eStore are in Euros and include VAT. Crabit has the right to amend the eStore price list any time without prior notification by publishing the new price list on the Webpage.
4.2. The cost for delivery within Tallinn and Harjumaa is included in the price. The cost of delivery outside Harjumaa is provided to the Client upon submitting the order.
5. Peyment Options
5.1. The Client can pay for the order via PayPal, by credit card, bank transfer or in cash or by card upon of receipt of the order.
5.2. Contractual clients of Crabit have the option to pay by invoice according to the service agreement between The Client and Crabit.
6. Delivery of Products
6.1. Crabit shall deliver the ordered Products to the Client according to the method chosen by the Client upon submission of the order: by courier, or to the office of Crabit.
6.2. The Product is delivered to the Client during the delivery times chosen at the eStore.
6.3. If a courier is chosen as a form of delivery, the products are delivered to the Buyer by the courier together with a bill of delivery. Before signing the bill of delivery, Crabit urges to inspect the product and the packaging. In case of damages the Client has the right not to accept the product. By signing the bill of delivery the Client confirms being satisfied with the condition of the Product. In order to refuse to accept the product with damaged packaging it has to be returned to the courier and Crabit has to be notified by sending an e-mail.
7. Lepingust taganemine ja Kliendi õigus kaup tagastada
7.1. Crabit has the right to waive from accepting or completing an order, including, but not only in the case when a wrong price has been mistakenly published in the price list or Crabit has ran out of the Product(s). Crabit shall notify the Client refund Client’s payment immediately, but not later than 14 calendar days from the date of purchase.
7.2. The Client may withdraw from the purchase transaction within 14 calendar days after receiving the goods. In order to return the goods, an application has to be submitted by sending it to Crabit’s the e-mail address firstname.lastname@example.org. Upon returning, the product has to be in an unopened original packaging. Both the product and the packaging cannot be damaged or bear any signs of use. Breaking or removal of plastic wrapping is also deemed to be the opening of the packaging.
7.3. The delivery costs of goods which have been paid by the Client shall not be compensated in case of returning the goods. Upon withdrawal from the purchase transaction, the Client shall pay the costs related to returning the goods.
7.4. If the returnable product or its packaging has been damaged or spoiled by the Client, Crabit shall have the right to offset the decrease in the product value by the amount which has been paid by the Client and which shall be returned. In order to perform the offset Crabit shall send the offset statement to the E-mail address notified by the Client upon placing the order. If the Client does not agree to decreased value indicated on the offset statement, the Buyer has the right to involve an independent expert in order to establish the decreased value of the product. The costs related to expert assessment shall be divided in half between Crabit and the Client unless the opinion of one party obviously proves to be unfounded. In such a case the costs related to expert assessment shall be incurred by the party whose opinion obviously proved to be unfounded.
7.5. In case of returning the goods, the Seller shall forward the paid amount to the Client within 30 calendar days after receiving the notice for the withdrawal from the contract. The money will be forwarded to the same bank account from which the money was forwarded to Crabit. In case of returning a product which does not comply with the requirements, Crabit shall forward the amount paid for the product together with the transport cost.
7.6. The right to withdraw does not apply to the seafood products.
8. Liability and Force Majeure
8.1. Crabit shall be held liable for breaching the Terms and Conditions to the extent of the sales price of a product.
8.2. The Client undertakes to use the service of Crabit’s website pursuant to the legislation of the Republic of Estonia and good practice, and shall be held liable for breaching the Terms and Conditions.
8.3. Crabit is not liable for the damages caused to the Client or delayed delivery of a product, if the damage or delayed product is caused by the circumstance which Crabit could not influence and the arrival of which Crabit could not foresee (Force Majeure).
9. Isikuandmete kogumine ja kasutamine
9.1. Personal data entered by the Client upon placing an order will be entered into Crabit’s customer register and will be used only for the provision of a sales service and offering the goods to the Client.
9.2. The Client’s personal data which are required for the mediation of the goods to the Client will be forwarded to the company providing the courier service.
9.3. Crabit undertakes not to forward the registered personal data to any unauthorized persons.
9.4. Client has the right to forward the personal data concerning the Client to the persons who have a lawful right for that purpose.
9.5. Encrypted data communication channel with the banks will ensure the safety of personal data and bank requisites of the persons making the purchase.
9.6. The Client has the right to check the personal data concerning him/her, to change the data or ask for the removal of the data from the register.
9.4. Client’s personal data is processed by Crabit OÜ, registration number 12521612.
10. Other Provisions
10.1. The legislation of the Republic of Estonia shall apply to matters which are not regulated separately by these conditions.
10.2. Differences of opinion arising from the Terms and Conditions of the Website between the Client and Crabit shall be resolved pursuant to the legislation of the Republic of Estonia.